Webster First wins 5th “Best Credit Union” award

Updated November 28, 2023  |   Published November 27, 2023

It was 2019 when Webster First Federal Credit Union was named Best Credit Union of Central Mass for the first time. Now, in 2023, we had the honor of receiving the Best Credit Union award for the fifth consecutive year!

Chief Lending Officer Talat Mufti, Chief Financial Officer Kim Tonkin, and Vice President of Risk Management John Thomasian posing with The Official Community Choice Awards “WINNER” certificate.

Chief Lending Officer Talat Mufti, Chief Financial Officer Kim Tonkin, and Vice President of Risk Management John Thomasian posing with The Official Community Choice Awards “WINNER” certificate.

 

Thank You for Voting

Worcester’s Telegram & Gazette runs Best of Central Mass (rebranded this year as The Official Community’s Choice Awards). All votes are submitted by locals who live in the communities we service. There are categories such as financial services, food services, education, childcare, and pet care, just to name a few. We have our members to thank for helping us achieve this honor – again!

VP John Thomasian was there when Webster First’s name was called as the winner. He is proud of all credit union employees for their hard work and dedication to great customer service. Without our team excelling at meeting members’ needs, we couldn’t have achieved this. He said,

 

“It is an honor for Webster First Federal Credit Union to receive the Official Community Choice Awards’ ‘Best Credit Union of Central Mass’ award for a fifth consecutive year. This award represents the trust that our members have with us as their local credit union as well as our employees’ commitment to go above and beyond on a daily basis to make this happen.”

Ice sculpture at The 2023 Official Community Choice Awards.

Ice sculpture at The 2023 Official Community Choice Awards.

 

Why our members trust us

According to recent data from our Annual Membership Experience Survey, 3 out of 4 members would recommend Webster First to friends or family.* Furthermore, over 200 of our members have left us 5-star reviews online after receiving outstanding service.

New members will be especially happy to learn that Webster First is consistently rated 5-stars by Bauer Financial. This shows that not only are we highly rated for customer service, we are highly rated financially too. The Bauer ratings are given quarterly to all financial institutions and we’ve been rated “superior” for over seven years. While other financial institutions may have lower ratings, we remain strong. Plus, your funds are fully insured by NCUA and MSIC when you deposit them with us.

Rated 5 Stars by Bauer September 2023 Badge

 

Learn more about becoming a member of Webster First

 

 

*Data collected from over 2,200 respondents of the Annual Membership Experience Survey conducted in October 2023.