About Webster First

Banking done better

Our mission is to leverage who we are as a credit union in order to empower our members to live their best financial lives. Our values reflect this mission, and are at the heart of everything we do.

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Our values

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We’ve weathered many storms throughout our history while continuing to grow and thrive. Today, as a result of our hard work and determination to make the best possible financial decisions, Webster First is one of the most well capitalized credit unions in Massachusetts. With our experience and dedicated team, we’re confident we can help you make the right financial decisions too.

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Exceptional Service

We believe that exceptional service means more than a smile at the teller line. To us, service is empowering our members to make the right financial decisions, and giving them to tools and support to do so. We’re honored to have been awarded for service by a variety of publications, including 5 consecutive “Best Credit Union” of Central Mass awards.

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New England Authenticity

New Englanders are unapologetically authentic. As a home-grown credit union, we believe in being upfront and honest. You can expect straightforward answers to all your questions, and clear expectations on our application process. Each relationship starts with trust, and it’s the cornerstone of our acclaimed member service.

The credit union difference

A credit union is a not-for-profit financial cooperative that conducts business for the mutual benefit and general welfare of its members/owners. Credit unions may offer similar services to banks, but their focus is on their members, not on profits.

While banks’ customers own no financial interest in the bank and hold no voting rights, those who choose a credit union as their financial institution gain ownership and enjoy both a financial interest in the credit union and equal voting rights among all members. This means that as a member of Webster First, you are also an owner of Webster First. Feels pretty good, huh?

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Our Story
We’ve been serving our local communities since 1928. Learn more about our history and how we’ve grown over the years.

We believe the best relationships are built on trust. Learn more about how we protect you and ways you can protect yourself.

Webster First is one of the most well capitalized credit unions in Massachusetts. Our financials demonstrate our commitment to making the right decisions.

Our core values are strength, exceptional service, and New England authenticity. See some of our accolades that support those values.

Careers at Webster First

Looking to start or advance your career? Become part of the success at Webster First and join our expanding team! Check out our open positions and take the next step in your career today.

Webster First is an equal opportunity employer.

EOE / M / F / Vet / Disabled

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Connect with us

We’d love to connect with you on any of our official social media channels. You can follow us on Facebook, Instagram, or X (formerly Twitter) for the latest updates, helpful tips, and a growing community of people just like you.