Online Banking

Secure account access, anytime

Put your finances at your fingertips with Online Banking, offering access to your accounts twenty-four hours a day, seven days a week.

With Online Banking, you can check account balances, view account history, schedule transfers between accounts, view check images, make loan payments, and more.

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Login security you can trust

Every relationship starts with trust. At Webster First, we believe that ensuring the security of your accounts is of the utmost importance. That’s why we’re pleased to offer Multifactor Authentication for login security.

1

When you first enroll in Online Banking, you’ll be asked to enroll a phone number or authenticator for Multifactor Authentication. You can choose to have the device you enroll on “remembered” so that moving forward, you only need your username and password to log in to your account from that device.

2

If you delete your cookies or log in from a new device, our system will show that a device we don’t recognize as yours is trying to sign in to your account. To make sure it’s really you, we will send a One-Time Passcode to the phone or authenticator you previously enrolled.

3

If you need to change your verified device, click on "My Settings" within online banking and navigate to "Security options."

Budgeting made easy

Stay on top of your finances with industry leading personal financial management (PFM) software, Money Management. 

View all your accounts in one place
  • Your Webster First accounts are pre-loaded
  • Connect outside accounts with a simple authentication
  • Keep track of balances, transactions, interest rates, and more
  • Search by keyword or amount, account, or date to quickly find specific entries
  • Tax deductible transactions can be marked throughout the year and filtered for easy access come tax time
Keep track of spending and set budgets
  • See spending broken down into categories to quickly see where your money is going
  • Easily see how close you are sticking to your budget
  • Use automatic categories provided by Money Management or create your own custom categories
View your progress over time with trends
  • Trends provide a view of spending over time divided into categories
  • See how your spending fluctuates throughout the year and set more realistic budgets and goals for the future
  • Debts tool forecasts debt payoffs and compares strategies, providing a roadmap to get out of debt

Keep it simple and safe with paperless statements

eStatements are the paperless alternative to traditional statements, allowing you to receive and store your monthly statements through personal email with PDF files available to download. eStatements are more secure than statements sent through the mail.

Signing up for eStatements is quick and easy and can be completed at a branch or by clicking on the “eStatements” link in Online Banking. Once you sign up, you’ll no longer receive printed statements.

Paying bills is a breeze

Skip the stamp and pay your bills easily online. Bill Pay keeps you on top of your finances with email alerts for new bills, upcoming due dates, and payments.

 

For personal checking accounts:
  • No fee to use
  • Your Bill Pay account will be attached to your personal checking account, with one Bill Pay account allowed per each member number 
For business checking accounts:
  • No fee for First Advantage for Business Accounts
  • For Elite Business Checking Accounts: 15 free transactions per month, $0.60 per item thereafter
  • Your Bill Pay account will be attached to your business checking account, with one Bill Pay account allowed per each member number

Send money to other accounts

Moving money between accounts is easy with Funds Transfer.

  • Move money between your Webster First accounts and accounts at other institutions.
  • Make one-time transfers
  • Set automatic recurring transfers

There is a 60 day waiting period to use Funds Transfer for new Webster First Federal Credit Union members. Current members must be in good standing with Webster First to use Funds Transfer. Members must have a signed Online Banking application to use Funds Transfer.

 

Personal Funds Transfer Limits:
  • $2,000.00 combined inbound and outbound per day
  • $5,000.00 rolling 30 day limit
Commercial Funds Transfer Limits:
  • $15,000.00 combined inbound and outbound per day
  • $25,000.00 rolling 30 day limit

Online Banking FAQs

What exactly is Multifactor Authentication?

Multifactor Authentication (MFA) means two or more different types, or factors, of authentication must be passed before a user is allowed to access an account online. By using two different factors of authentication, we get a higher assurance that the user accessing the account is the rightful user.

MFA is commonly used to protect transactions at ATMs, where your card is something you have, and your PIN code is something you know. Similarly, with online banking, your phone is something you have, and your password is something you know. By requiring your password AND sending a One-Time Passcode to your previously enrolled device, we create a higher level of protection for your account.

What’s a One-Time Passcode?

A One-Time Passcode is different from your password. Your password is something you create, and you’ll use it each time you log in. A One-Time Passcode is automatically generated, and only works for the specific individual login attempt being made. Each time you attempt to log in to your account on a new or unrecognized device, a different and unique One-Time Passcode will be generated and sent to you for confirmation of your identity.

What's an authenticator?

An authenticator is an app you can download to your iOS or Android device to provide an extra layer of security at sign in, most often in the form of a generated code.

How do I get an authenticator?

You can download and install one from the App Store or Google Play.

Supported Authenticator Apps: Google Authenticator or Microsoft Authenticator.

You must be 18 years of age or older in order to apply for access to Online Banking.