Online Banking Account Deletion Request

The Google Play Store has implemented a requirement for Webster First Federal Credit Union to provide our members with the ability to request removal of their online banking/ mobile banking app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.

If you would like to request removal of your app accounts and related data, simply send an email request to

Please put “Remove App Account” in the subject line of your email and provide us with a good phone number to reach you at. Do not include sensitive information like your member number or account number. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.

Upon execution of this request, Webster First will delete all associated data held in our digital and online banking system. This data will no longer be accessible or available to any party. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all online and mobile banking data will be deleted.

If you have any questions, please contact our member service center.