Contact Us

Member service call center

Need help or have a question? We’re happy to assist you. Current members, please have your member number handy for the fastest service.

(800) 962-4452


Monday – Wednesday: 8:00 a.m. – 4:30 p.m.

Thursday: 8:00 a.m. – 7:00 p.m.

Friday: 8:00 a.m. – 5:00 p.m.

Saturday: 8:00 a.m. – 12:00 p.m.

Sunday: Closed

Additional contact information

Lost or stolen debit card

During business hours:

(800) 962-4452, Option 4


After hours:

(800) 528-2273

checking and debit icon
Webster First routing number


Audio Response Telephone Banking

(888) 459-3328

Send us a secure message

Our secure form is an easy way to contact a member of our team.


Send Message

Submit a complaint to the Supervisory Committee

Fill out this form to escalate an issue to our Supervisory Committee.


Open Form