Member service call center
Need help or have a question? We’re happy to assist you. Current members, please have your member number handy for the fastest service.
(800) 962-4452
Monday – Wednesday: 8:00 a.m. – 4:30 p.m.
Thursday: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 8:00 a.m. – 12:00 p.m.
Sunday: Closed
Additional contact information
Send us a secure message
Our secure form is an easy way to contact a member of our team.
Lost or stolen debit card
During business hours:
(800) 962-4452, Option 4
After hours:
(800) 528-2273
Audio Response Telephone Banking
(888) 459-3328
Contact the Supervisory Committee
If you believe our member service team has failed to satisfactorily resolve a complaint, you may contact our Supervisory Committee for further review by filling out our secure form.