Upgrades to your online banking experience: Empowering you to plan your future

Published April 30, 2026 by Angela Talbot | Reading Time: 2 minutes

We are thrilled to announce the launch of our enhanced digital banking platform, arriving on Tuesday, May 19. This update was designed with our community in mind, aimed at making your daily financial management much easier and more efficient. We listened to your feedback and built a platform that supports the way you live and work.

Rest assured that no action is required on your part to prepare for this update. All of your current online transfers, deposits, bill payments, and loan payments will remain completely unaffected and highly secure. Your money is safe, and your daily operations will continue without interruption.

When you log in on or after May 19, you will immediately notice a few helpful improvements. We want to walk you through the newest features so you know exactly what to expect, including seamless account toggling, unified summaries, and a fresh new design.

 


Toggle between business and retail accounts

Managing multiple accounts just became much simpler. You now have the ability to link your personal and business accounts directly within the business online banking platform. This means you can easily switch between your profiles without having to log out and log back in.

Business administrators can also grant this feature to other users on the account. This is perfect for local businesses with multiple owners who need the same level of access to monitor cash flow. Once your accounts are linked, you can log in with your preferred credentials and toggle between your personal and business profiles on both the web and our mobile app.

View a unified account summary

Keeping track of your total financial picture is easier than ever with the new unified account summary feature. You can now see both your business and personal accounts in a single, convenient view.

This works hand-in-hand with the business and retail toggle. Instead of checking separate screens or apps, you get a full, transparent picture of your finances as soon as you log in. Tracking your spending, checking your balances, and planning your budget can all be done from one simple dashboard.

Enjoy modern design aesthetics

Along with these new tools, you will experience a completely new, intuitive interface upon logging in. We updated our platform with a sleek, streamlined design that looks great and works seamlessly across all of your devices.

Whether you are working from a desktop at the office, checking balances on a tablet at home, or using your smartphone on the go, the experience will remain consistent and easy to navigate. The menus are clear, and the tools you use most often are placed right where you need them.


 

Look forward to a better banking experience

These changes are designed to empower our members and simplify your financial life. By giving you faster access to all your accounts and providing a clearer view of your finances, we hope to save you valuable time during your busy week.

We want to remind you once more that your money is completely safe. All of your existing payments, scheduled transfers, and account history will carry over automatically and continue without interruption.

If you have any questions or need assistance navigating the new platform, our local team is ready to help. Please reach out to our member support team at (800) 962-4452 or email commercialservices@websterfirst.com. We are always here for you.