Webster First recognized among Newsweek’s Best Regional Credit Unions for 2025
Published January 27, 2025
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Categories:
- Webster First

When it comes to exceptional financial services, Webster First Federal Credit Union is proving it deserves top honors. For the second year in a row, Newsweek has named Webster First among America’s Best Regional Banks and Credit Unions. This recognition solidifies our commitment to delivering excellent service, financial strength, and a genuine connection to our community.
With more than 9,440 institutions analyzed and 71,000 consumer surveys conducted, Newsweek’s rigorous methodology highlights why Webster First stands out — and why it continues to be a trusted financial partner for our members.
How Newsweek chose America’s best
To determine the top 250 regional banks and 250 credit unions in the country, researchers partnered with Plant-A Insights Group to review a breadth of data and feedback. Webster First was 1 of only 4 credit unions from Massachusetts to receive a 5-star rating. Here’s what the recognition involved:
- Texas ratio: A key measure of credit quality, evaluated alongside profitability and net loans and leases.
- Press coverage: A review of media mentions over the past two years contributed to the analysis.
- Customer(member) feedback: A nationwide survey of over 71,000 U.S. citizens and reviews from 1.9 million social media posts.
- App ratings: Feedback from 129 million ratings on the Apple App Store and Google Play Store.
For Webster First members, this means every review, testimonial, and recommendation helped showcase the exceptional value we aim to provide daily.
John Thomasian, Chief Executive Officer at Webster First, commented on the achievement:
“At Webster First, we are guided by our commitment to honesty and excellence, principles that shape our daily efforts and form the foundation of our success. These values have been instrumental in achieving our standing as one of the most well-capitalized credit unions in Massachusetts and delivering the award-winning service our members rely on. We are deeply honored to be recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions. This achievement reflects not only our team’s dedication but also the steadfast support of our members, for which we are sincerely grateful. Together, we look forward to continuing to build on this success and serving our community with integrity and care.”
This recognition is a testament to the strong bond we share with our members. Together, we’ve built something truly remarkable, and we couldn’t have achieved this honor without their trust and loyalty.
Why it matters to our members
This accolade isn’t just about Webster First, it’s about you – our valued members. It reinforces that your trust is placed in a credit union dedicated to excellence, care, and community. Here’s what it means for you:
- Confidence knowing your financial partner is among the best in the nation.
- Continued access to services backed by values of integrity and innovation.
- Being part of a community that prioritizes financial well-being and personalized support.
Celebrate with us
We’re incredibly grateful for this recognition and for the chance to serve such a wonderful community. If you’re not yet a member of the Webster First family, now is the perfect time to join. Experience the difference of working with a credit union focused on you — your goals, your dreams, your financial security.
Already a member? Share this news with your friends and family—invite them to experience Webster First’s award-winning service!
At Webster First, we’re more than just a financial institution; we’re your partner in every step toward financial success.