Welcome to Webster First
So you just became a member at WFFCU – now what? This page will guide you through the basics of setting up your accounts and provide answers to some common questions. Discover the benefits of your membership here.
Setting up your account
1. Sign up for online banking
Visit Webster First’s Online Banking or download the Webster First mobile banking app from the App Store, Google Play, or Amazon Appstore. Follow the prompts to provide your information, create a username, and choose a secure password. Add a phone number or authenticator for Multifactor Authentication (MFA).
2. Set up eStatements
Sign up for eStatements in online banking or our mobile app. Go to Statements > eStatements > Delivery Preferences. (For mobile: More > eStatements > Delivery Preferences.) Fill out our direct deposit form and give it to your employer to start getting your payday up to 2 days early in your Webster First account.
3. Add your debit Mastercard® to mobile wallet.
Your card is compatible with Apply Pay®, Google Pay, and Samsung Pay. Add it to your mobile wallet so you can always have it with you.
4. Enroll in Mastercard’s ID Theft Protection™
Every Webster First account comes with complimentary fraud monitory and Mastercard Zero Liability41 Protection. For even more protection: enroll in Mastercard’s ID Theft Protection™ program at no additional cost to you.
Ways to use Webster First online and mobile banking
Transfer money between Webster First accounts or loans, and pay bills to external accounts.
Easily deposit checks from anywhere with mobile deposit in our app.
Set up card alerts or spending limits with Card Management, right in online or mobile banking.
Learn more about online banking and mobile banking.
Ways to deposit
- Set up direct deposit.
- Scan your checks for mobile deposit with our app.
- Add cash to your account at a branch or ATM.
- Transfer your funds from an account at another institution in online or mobile banking.
Note: New member accounts will have a 7-day hold on checks during the first 30 days after opening, for security reasons.
Common questions
What is the routing number for Webster First?
211386597
Where do I find surcharge-free ATMs?
You can find ATMs using the map on our Branches & ATMs page.
How can I find my member number? Is it the same as my account number?
Your member number is the unique identifier that bundles all of your accounts under one number. For example, your checking, savings, and investment accounts may all share the same member number. You’ll find it listed at the top of your printed statements or eStatements (sometimes labeled as “Account Number”).
Each account under your member number also has its own unique account number, often containing your member number as part of it. Here’s how to find your account number:
- Online banking: Navigate to the account, then click “Account Details.”
- Mobile app: Tap the account, then tap “Details.”
- Checks: Refer to the diagram below for guidance.
How do I order checks?
If you opted to get checks at account opening, you should have received your first book free. If not, please reach out to us at (800) 962-4452.
If you’re looking to re-order checks, you can do so in a few easy ways. Visit a branch, use the mail order form included in your current box of checks, or place your order online.
When ordering online, be sure to have your check reordering slip on hand. Simply log in to Harland Clarke’s secure check reordering website by clicking here and enter your Order Identification Number along with your Check Number, both of which can be found on your reordering slip.
How long will it take to get my debit card?
If shipped to you, it can take 7-10 business days for your debit card to arrive. We also have several branch locations with card printing available on-site.
How do I pay my loan?
There are several ways to pay a loan at Webster First. You can do so by mailing a check, making a transfer in online/mobile banking, or dropping off your funds in-branch. Please visit our Pay My Loan page for more information.
Still have questions?
We’re here to help. Reach out to our team by phone or send us a secure message.
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