Contact Us


Member Service Call Center


Need help or have a question? Our friendly team members are happy to assist you. Current members, please have your member number handy when calling for the fastest service.


Service Hours:

Mon - Wed: 8am - 4:30pm

Thu: 8am - 7pm

Fri: 8am - 5pm

Sat: 8am - Noon


(800) 962-4452


Launch Live Chat

To ensure security, inquiries regarding sensitive information must be made over the phone.





Additional Contact Information



Lost or Stolen Debit Card

During Business Hours: (800) 962-4452, Option 4

After Hours: (800) 528-2273



Webster First Routing Number



Audio Response Telephone Banking

(888) 459-3328





Send Us a Secure Message