Fueling Growth: How Webster First Helped Landry Mechanical Expand
Published January 13, 2026 by Angela Talbot | Reading Time: 3 minutes
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Categories:
- Business
- Webster First
For any local business, having the right space can make all the difference. Not just in daily operations, but in supporting long-term growth. Before purchasing their Howe Avenue property, Landry Mechanical founder, Ray Landry, was operating out of a smaller building in Sutton, MA. While that location provided a start, it eventually became a barrier to expansion. The size was limiting, and the significant monthly rent he paid to a landlord put pressure on the company’s cash flow. Seeking a path to stability and new opportunities, Ray partnered with Webster First Federal Credit Union. Together, we charted a course that allowed Landry Mechanical Inc. to move into a permanent space that would accommodate their growing needs. Based now in Millbury, Landry Mechanical has spent over 17 years building a reputation for excellence across Worcester, Middlesex, and Norfolk Counties.
What started as a small operation in 2008 has grown into the region’s largest family and privately owned home service company. They are experts in four distinct trades: plumbing, HVAC, electrical, and drain/sewer services. But beyond their technical skills, they’re deeply committed to the people they serve. From donating over $25,000 annually to local charities to ensuring a real person always answers the phone, their motto, “We Take Comfort In Your Comfort,” rings true in everything they do. We sat down with the team for a Q&A to learn more about their history, their unique business needs, and their choice to partner with Webster First.
Q: Can you briefly describe your HVAC business and what prompted you to purchase your own building?
A: Prior to purchasing our Howe Avenue property, I was a tenant of a smaller property located in Sutton MA which was not only limiting our ability to grow but also weakening our cash flow in that a good size monthly check was being paid to a landlord. My business outgrew our rental space, and when we found an ideal property to suit our needs, we began seeking lenders.
Q: What challenges or goals were you trying to address by owning your facility instead of leasing?
A: Becoming my own landlord would allow me to retain more earnings, and control the maintenance and quality of our space.
Q: How did the credit union support you throughout the building purchase process?
A: The support I got from WFFCU was second to none. Between environmental concerns and appraisals my transaction had challenges. It was great to have experts on my side to help push the process forward.
Q: Was there anything about the loan process that stood out compared to other financing experiences you’ve had?
A: The consistent check ins from the whole team while we moved towards closing kept everything on the right track.
Q: How would you describe the communication and responsiveness of the credit union’s commercial lending team?
A: Lightning fast. When I had a question- answers were given in days, sometimes even hours.
Q: How has owning your building impacted your HVAC business operations or growth?
A: Moving into our building allowed us to scale by 75% in the last 3 years.
Q: Did the financing structure help improve cash flow or long-term planning for your business?
A: The extra revenue stream from the rental income allows for access to extra CapEx cash.
Q: How well did the credit union understand the needs of your business and industry?
A: Very well! They were also very helpful with providing referrals for other services I needed for the building.
Q: Looking back, what part of the experience made the biggest difference for your business?
A: The easy lending approval and closing made the process stress free.
Q: How would you describe your overall experience in one or two words?
A: While unplanned expenses can pop up, as long as you have well written rental contracts, and keep up with routine maintenance (which never ends!) a commercial asset is a long-term win. That’s why it’s called REAL estate!