Audio Response

Audio Response provides members with a convenient way to access their accounts through their touchtone phone.

  • No fee
  • Available 24/7 to all members for all accounts
  • Make balance inquiries and check transaction history
  • Transfer funds between accounts

 

Getting started with Audio Response is easy

To use Audio Response you will need to know your member number. For some options you will also need to know your accounts' Share IDs. If you don't know your member number or Share IDs, call us at 800.962.4452 for assistance.

  • To access Audio Response, dial 888.459.3328 or 508.949.1043
  • Enter your member number
  • Create your personal access code
  • Verify your social security number

 

What happens if I forget my personal access code?

If you forget your personal access code or are locked out of your account due to too many incorrect attempts, call us at 800.962.4452 or visit your nearest branch to be reset.

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